Terms and Conditions for GemXLoom
Effective Date: January 17, 2025
Welcome to GemXLoom. Please read these Terms and Conditions carefully before using our website, services, or making a purchase. By accessing or using GemXLoom.com, you agree to be bound by the terms outlined below. If you do not agree to these Terms and Conditions, please do not use our website or services.
1. Acceptance of Terms
By using our website and purchasing products from GemXLoom, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies. These terms govern your use of the GemXLoom website and form a legally binding agreement between you and GemXLoom. If you do not agree to these terms, please discontinue use of our site.
2. Changes to Terms
GemXLoom reserves the right to change, modify, or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the website after any changes are made, you accept the updated terms. It is your responsibility to regularly review these terms for any updates.
3. Eligibility to Use Our Services
You must be at least 18 years old to use our website and make purchases. By using our website, you represent that you are 18 years of age or older, or that you have obtained the consent of a parent or guardian to use the services.
If you are under the age of 18, you may only use our website under the supervision of a parent or legal guardian who agrees to these Terms and Conditions.
4. Product Information
We make every effort to ensure that the products listed on GemXLoom are accurately described, including their features, specifications, and prices. However, GemXLoom does not warrant the accuracy, completeness, or reliability of any information related to the products.
Images of products displayed on our website are for reference purposes only and may differ slightly from the actual products. We reserve the right to make improvements or changes to the products without prior notice.
5. Order Acceptance
When you place an order on GemXLoom, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to:
- Product availability issues.
- Payment verification issues.
- Errors in product descriptions or pricing.
- Fraudulent activities or suspicious order patterns.
Once your order has been accepted and processed, you will receive an order confirmation. GemXLoom will not be held liable for any errors or omissions in your order. In case of any discrepancies, please contact us promptly.
6. Pricing and Payment
Prices for products on GemXLoom are subject to change at any time without prior notice. The price displayed at the time of checkout will be the price charged for your order.
- Taxes: Sales tax will be applied to your order based on the shipping address and current tax rates.
- Currency: All prices are listed in US Dollars (USD) unless otherwise specified.
- Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other online payment methods.
By providing your payment details, you authorize GemXLoom to charge the total order amount, including taxes and shipping charges, to your selected payment method.
7. Shipping and Delivery
GemXLoom offers various shipping options to suit your needs. The shipping methods and costs will be displayed at checkout based on your shipping address.
- Domestic Shipping: We ship to addresses within the United States.
- International Shipping: We currently do not offer international shipping.
We will provide you with a tracking number once your order has been shipped. While we make every effort to deliver your order within the estimated timeframe, we cannot guarantee specific delivery dates due to external factors such as weather conditions or shipping carrier delays.
Please ensure that the shipping address provided is accurate. If an incorrect address is provided, we are not responsible for any delivery issues or additional shipping costs.
8. Returns and Refunds
GemXLoom is committed to providing high-quality products and ensuring customer satisfaction. If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for instructions on how to return the item.
You may be eligible for a refund or exchange depending on the circumstances and the condition of the item(s). Please note that certain items may be exempt from returns or refunds, such as personalized or customized products.
9. Account Registration
To make purchases and use certain features on our website, you may be required to create an account. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
If you believe your account has been compromised or you suspect unauthorized access, please contact us immediately.
10. Prohibited Uses
By using our website, you agree not to engage in any of the following prohibited activities:
- Use of our website for unlawful or fraudulent purposes.
- Impersonation of others or providing false or misleading information.
- Interfering with or disrupting the operation of the website or servers.
- Uploading or transmitting harmful content such as viruses, malware, or other malicious software.
- Violating any applicable laws or regulations.
We reserve the right to suspend or terminate your account if we believe you are in violation of these prohibited uses.
11. Intellectual Property
All content on GemXLoom, including text, graphics, images, logos, and software, is the property of GemXLoom or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission.
12. Limitation of Liability
To the fullest extent permitted by law, GemXLoom will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products. This includes, but is not limited to, damages related to product defects, delays, lost profits, or personal injury.
In the event that GemXLoom is found liable, our total liability will not exceed the total amount paid by you for the product(s) in question.
13. Indemnification
You agree to indemnify and hold GemXLoom, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from your use of the website, violation of these Terms and Conditions, or infringement of any rights of a third party.
14. Governing Law and Dispute Resolution
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Termination
We may suspend or terminate your access to our website at any time, without notice, for any reason, including if we believe you have violated these Terms and Conditions. Upon termination, you must immediately cease using the website and destroy any materials obtained from the site.
16. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
17. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:
- Email: info@gemxloom.com
- Phone: 561-740-0075
- Address: 2048 Mulberry Lane, Boynton Beach, Florida, United States
